The Growth Lab.

Insights, strategies, and best practices for growth marketing.

What Is an AI Growth Marketer?
Growth Tactics

What Is an AI Growth Marketer?

An AI growth marketer reads your customer data, decides who to reach and builds the automation that reaches them. Here is what the job is, and which parts AI can now own.

Read More →

Playbooks and tools

The Growth Lab is where we write up what works for retention marketing in MENA: which SMS, email and WhatsApp messages to send, when to send them and what they cost. Alongside the articles, these are the references we point customers to most.

Free tools

  • WhatsApp Business API cost calculator

    See what Meta charges per month for marketing, utility, authentication and service messages in Egypt, Saudi Arabia, the UAE and 11 other Arab markets.

  • Zyda sales analysis

    Upload a Zyda export and see your revenue, average order value, best sellers, the items guests order together and how many come back.

  • Odoo WhatsApp integration

    How Odoo orders, payments, deliveries and leads trigger timed WhatsApp, SMS and email messages.

Flow playbooks

Each playbook covers the trigger, the timing, the message and the numbers to expect. Browse the full flow library.

  • Order Confirmation

    A WhatsApp message the moment an order is placed, asking the customer to confirm it before you pack anything.

  • Abandoned Cart Recovery

    When someone leaves a full cart, a WhatsApp message brings them back to it. Two messages, then it stops.

  • Post-Purchase Feedback

    A few hours after delivery, one tap to rate the order. Good ratings go to your storefront, poor ones go to a person.

  • Shipping & Delivery Updates

    Tell the customer where the order is before they have to ask, at every step from dispatch to the door.

  • Order Cancellation Save

    When an order is cancelled, ask why, then offer the fix that matches the answer.

  • Refund Recovery

    Confirm the refund plainly, find out what went wrong, and leave the door open without selling.

  • In-store Opt-in

    Capture a number at the counter in a few seconds, then send something worth having by SMS.

  • Back-in-Stock Alerts

    Capture the number on a sold-out variant, then text exactly those people the minute it is back.

  • Cross-sell & Recommendations

    Take a segment, work out what each person should buy next from what they already bought, and send it.

  • Referral

    Send your best customers a link that rewards both sides, and credit the reward automatically.

By industry

CHAT WITH US • CHAT WITH US •