For multi-location retailers
Your busiest store is anonymous. Fix that first.
Specialty retail running stores, kiosks and pop-ups alongside a webstore — where the POS knows every transaction and nothing knows the customer.
- Retailers with several locations and a POS customer list
- Selling in store and online, with the two rarely joined up
- An ERP or POS export nobody has ever marketed from
- Someone who can grant store and POS access this week
This is what it costs you.
Walk-ins leave no trace.
Thousands of transactions a month, and not one of them leaves you a way to talk to the person who made it.
In store and online are two different customers.
The same person shows up twice in your data and gets counted as two, so nothing you send them makes sense.
The POS list has never been messaged.
The numbers are sitting in an export. There is no consent trail, no segmentation, and no way to attribute a sale to a send.
The flows that fit you.
Every one of these runs in production on Nonito today. Narrow by what you are trying to fix, and open any card to see exactly how it is wired.
6 flows
In-store Opt-in
Capture a phone number at the till with a spin-the-wheel pop-up, then send the prize by SMS and keep the customer contactable.
Order Confirmation
When an order is created, confirm it on WhatsApp — and filter fake cash-on-delivery orders before they ship.
Back-in-Stock Alerts
Capture Notify-Me numbers on sold-out variants, then SMS the exact people waiting the moment that SKU is restocked.
Post-Purchase Feedback
After delivery, ask for a rating on WhatsApp — publish the good ones to your storefront and route the bad ones to a human.
Cross-sell & Recommendations
Take a segment, pull the right next product from purchase history, and send it with the AI email builder.
Referral
Send your high-value customers a unique referral link by SMS, track who referred whom, and credit the reward automatically.
In-store Opt-in
Capture a phone number at the till with a spin-the-wheel pop-up, then send the prize by SMS and keep the customer contactable.
Prize delivered at the till
You won 15% off your next visit. Code SPIN15, valid 30 days. Show this at any branch.
Still holding your 15% — it expires Sunday. Code SPIN15.
Connect what you already run.
Nonito reads your commerce data where it already lives. No export, no re-keying, no waiting on a data project.
Questions we get from multi-location retail teams.
Our POS is not on your integration list. Now what?
A clean CSV export or an API path is enough to get started, and the REST API with webhooks covers most custom stacks. The question that matters is whether someone can grant access, not which system it is.
How do we capture opt-ins without slowing the queue?
The in-store capture flows are built for a few seconds at the till: a spin-the-wheel on a tablet, or a QR on the receipt the customer scans on their own time. Consent is captured at the moment of opt-in either way.
Can one customer record cover store and online?
That is the intent. Nonito joins the POS record and the store record onto one customer so segments, flows and attribution all work off the same person rather than two halves of them.
Not quite you?
D2C E-commerce
Fashion, beauty, skincare, home and gifting brands selling direct.
See the flows →Restaurants & F&B
Chains and cafés on Foodics or Zyda, from one branch to twenty.
See the flows →Subscription & Replenishment
Coffee, supplements, bakery and refillables that live on the second order.
See the flows →