Shopify + Odoo
Connected Shopify and Odoo? Now connect your customers.
Your connector keeps stock and orders in sync between Shopify and Odoo. Nonito brings every Shopify and Odoo order into one profile per customer, so you can see each customer whole and reach them on WhatsApp, SMS and email.
- Selling online on Shopify, with Odoo for ERP, stock or point of sale
- Customers who buy online and in store, under the same phone number
- A connector already syncing orders, or one on the way
- Arabic and English customers in the same base
What a Shopify Odoo integration should cover.
A Shopify Odoo integration usually means a connector that syncs products, stock and orders between the two systems. Nonito adds the customer side: it connects to Shopify and to Odoo, shows each customer’s orders from both in one profile, matched by phone number, and runs automated WhatsApp, SMS and email flows from events in either system.
Two different integrations. Most brands need both.
A connector moves operational data between Shopify and Odoo. Nonito sits beside it and works on the customer.
| A Shopify Odoo connector | Nonito | |
|---|---|---|
| What it connects | Products, stock, orders, deliveries and refunds between Shopify and Odoo | Customers and their orders from both, into one profile |
| Direction | Both ways between Shopify and Odoo | Both into Nonito. Nothing is written back to Odoo; in Shopify, only discount codes |
| Who uses it | Operations and finance | Marketing and customer service |
| Questions it answers | Is it in stock? Has it shipped? | Who bought online and in store? Who is due a second order? |
| What you get | Records that match in both systems | One customer profile, automated flows and the orders each message brought in |
Odoo's own connector syncs orders, products, inventory, deliveries, returns and refunds, according to the Odoo Shopify Connector documentation.
One customer, both systems.
Sarah buys online on Shopify and picks up in your Riyadh store, where the sale is rung up in Odoo. In Nonito she is one person.
Orders from both, side by side
Her Shopify orders and her Odoo orders appear on the same profile, so the full history is in one place.
Matched by phone number
Numbers from Shopify and Odoo are normalised the same way, so the same customer lines up across both.
Every message on the same record
WhatsApp, SMS and email sent to her, her replies, and the orders that followed each message.
What starts a flow, from each side.
Each system sends its own events. Any of them can start a WhatsApp, SMS or email flow.
| Shopify event | Flow it starts |
|---|---|
| Checkout abandoned | Abandoned cart recovery |
| Order created | Order confirmation |
| Order fulfilled | Shipping updates |
| Order cancelled | Order cancellation save |
| Back in stock | Back-in-stock alerts |
| Odoo event | Flow it starts |
|---|---|
| Order created | Order confirmation |
| Order packed | Shipping updates |
| Order delivered | Post-purchase feedback |
| Order cancelled | Order cancellation save |
| Customer created | Welcome message |
The details for each side: Shopify integration · Odoo integration
What Nonito does not do.
- Nonito does not sync stock or orders between Shopify and Odoo. Keep your connector for that.
- Audiences are built from Shopify data today. Odoo customers join an audience by list upload.
- Nothing is written back to Odoo. In Shopify, Nonito only creates discount codes.
How it is set up.
- 01
Connect Shopify
Self-serve: enter your store domain and approve access. Orders, checkouts and customers start flowing the same day.
- 02
Connect Odoo through Nitro
Set up with our team against your own Odoo, any version. Orders and customers are sent to Nonito as they change.
- 03
See customers whole
Shopify and Odoo orders line up on one profile per customer, matched by phone number.
- 04
Switch on the first flows
Most brands start with order confirmation and abandoned cart, then add feedback after delivery.
Want an AI growth marketer working across both? Meet Dome →
Questions Shopify and Odoo teams ask us.
Does Nonito replace my Shopify Odoo connector?
No. A connector syncs products, stock and orders between Shopify and Odoo. Nonito connects to each system separately and works on the customer side, so it runs alongside whichever connector you use.
Which Shopify Odoo connector should I use?
Odoo has its own Shopify Connector, and partners sell others. Nonito works the same with any of them, because it reads from Shopify and from Odoo directly rather than through the connector.
How does Nonito know a Shopify customer and an Odoo customer are the same person?
By phone number. Numbers from both systems are normalised the same way, so a customer who buys online and in store shows up as one profile with both sets of orders.
Can I build an audience from Odoo orders?
Not directly yet. Audiences are built from Shopify data today, and Odoo customers can be added to an audience by list upload. Every Odoo order still shows on the customer profile and can start a flow.
Does Nonito change anything in Odoo?
No. Nonito reads the orders and customers Odoo sends through Nitro and never writes back to Odoo. In Shopify, the only thing Nonito creates is discount codes.
Can Dome, Nonito’s AI growth marketer, work across both?
Dome reads the same customer profiles, so when you ask about a customer he sees their Shopify and Odoo orders together. He builds flows from events in either system, and every change waits for your approval.
See your Shopify and Odoo customers in one place.
Connect Shopify yourself, and we will set up Nitro against your Odoo with you.