For direct-to-consumer brands
You paid for the first order. Nonito earns the second.
Fashion, beauty, skincare, home and gifting brands on Shopify — with abandoned checkouts nobody is chasing, and a repeat rate that has not moved while ad costs have.
- Shopify, Salla or WooCommerce brands selling direct
- Founder-led, or a marketing team of one to five
- Already spending on Meta, TikTok or Google
- A customer list with phone numbers, mostly unmessaged
This is what it costs you.
Ad spend is up. Repeat rate is flat.
You buy the customer once, they buy once, and the next order costs you full price all over again.
Checkouts get abandoned into silence.
The cart sits there. No message goes out, or one email does, and it lands in a promotions tab nobody opens.
One message, one language, whole list.
The same campaign goes to the buyer who ordered last week and the one who has not ordered since last Ramadan.
The flows that fit you.
Every one of these runs in production on Nonito today. Narrow by what you are trying to fix, and open any card to see exactly how it is wired.
6 flows
Abandoned Cart Recovery
When a checkout is abandoned, send a WhatsApp reminder with the cart — then a discount only to the people who did not come back.
Order Confirmation
When an order is created, confirm it on WhatsApp — and filter fake cash-on-delivery orders before they ship.
Shipping & Delivery Updates
Send proactive WhatsApp updates at every shipping event, then recommend the next product on the delivered message.
Post-Purchase Feedback
After delivery, ask for a rating on WhatsApp — publish the good ones to your storefront and route the bad ones to a human.
Cross-sell & Recommendations
Take a segment, pull the right next product from purchase history, and send it with the AI email builder.
Back-in-Stock Alerts
Capture Notify-Me numbers on sold-out variants, then SMS the exact people waiting the moment that SKU is restocked.
Abandoned Cart Recovery
When a checkout is abandoned, send a WhatsApp reminder with the cart — then a discount only to the people who did not come back.
First touch, no discount
Hi Hussein — you left the Oud Noir 50ml in your cart. Want me to hold it?
Finish here: nonito.link/c/8Kd2
yes still want it
Connect what you already run.
Nonito reads your commerce data where it already lives. No export, no re-keying, no waiting on a data project.
Questions we get from d2c e-commerce teams.
How quickly can a Shopify brand go live?
The Shopify integration is native, so connecting the store and switching on the abandoned cart flow is a same-day job. Most brands start with abandoned cart and order confirmation, then add post-purchase feedback once the first flows are running.
Do you handle Arabic and English customers in one flow?
Yes. Flows branch on language, so the same automation sends Arabic to your Arabic-speaking customers and English to the rest, without you building and maintaining two separate flows.
What if our customer data is messy?
Messy is normal. Phone number formats, duplicate records across your store and your POS, gaps in consent history — that gets cleaned as the flows run. You do not need a perfect database before you send the first message.
Not quite you?
Restaurants & F&B
Chains and cafés on Foodics or Zyda, from one branch to twenty.
See the flows →Multi-location Retail
Specialty retail with stores, kiosks and a POS list nobody messages.
See the flows →Subscription & Replenishment
Coffee, supplements, bakery and refillables that live on the second order.
See the flows →