WhatsApp, SMS & Shopify automation

Become Customer Obsessed.

Understand your customers and engage with them at the right time β€” across WhatsApp and SMS.

Built for
app.nonito.io
Nonito
Refill Flow
Connected - 6 events available
Get AudienceΓ—
Audience:
Ordered product: 250g Coffee
60d lookback
Customer FilterΓ—
Filter:
First time customer: yes
WaitΓ—
3Weeks
Create DiscountΓ—
Discount:
Free shipping (min: EGP 1234)
Show Pop UpΓ—
Promocode:
{{N_DISCOUNT_1}}

Customer behaviour is fragmented & complicated.

Customers communicate on different preferences, channels & purchase patterns:

1

Customer data collection, cleaning & processing is difficult & costly.

2

Creating personalised campaigns takes time and effort from your team.

3

Tools that enable personalised SMS and WhatsApp campaigns are very expensive.

4

Many platforms do not integrate with your aggregator app or POS providers.

Understand your customers. Engage effortlessly.

Nonito analyses customer purchase patterns, feedback & reactions β€” then lets you re-engage them with personalised offers across every channel.

The nucleus of your customer communication.

Nonito sits at the center of every customer interaction β€” connecting WhatsApp, SMS, Shopify, Odoo, and your mobile apps into one platform. It analyses how customers behave, what they respond to, and when they're ready to buy.

Nonito

Communicate at the right moment, every time.

Build flows that respond to real customer behaviour β€” a lapsed buyer gets a personal win-back, a new customer gets a welcome offer, an abandoned cart triggers a reminder. Each message arrives when it matters most.

←
Abandoned Cart Recovery
Auto-message customers who left items in cart
Active
Get AudienceAdd WaitAdd WhatsAppAdd SMSAdd FilterAdd Discount
Get Audience
Cart abandoners Β· 890 users
Wait
2 hours after abandon
Send WhatsApp
"You left something behind..."
Create Discount
10% off Β· auto-generated code
Flow Analytics
Abandoned Cart Recovery Β· All time
OverviewPerformance
REVENUEEGP 1,129,113
ORDERS845
CONVERSION25.58%
ROI543x
TOTAL SPENDEGP 2,077
CUSTOMERS REACHED3,304
COST / CONVERSIONEGP 2.46
Messages
WhatsApp8,308
SMS0
Results
Customers3,304
Orders845

Know what your customers respond to.

See which messages drive orders, which offers resonate, and which channels your customers prefer. Revenue, conversion rates, and ROI β€” all attributed back to every flow and campaign you run.

Understand who your customers really are.

Segment your customer base by purchase behaviour, order value, recency, and product preferences. Discover your most valuable buyers, identify who's at risk of churning, and send them exactly what they need.

Create Shopify Audience
79,876 phone numbers available
High-Value Repeat Buyers
Segmentation RulesLive Segment
Days Since Last Order
Less than60
Average Order Value
Greater thanEGP 500
Number of Orders
Greater than3
Ordered Products
Summer CollectionNew Arrivals
2,134 customers match
Campaigns
Track delivery, opens, and conversions for every send
Abandoned Cart Reminder
WhatsApp890 users
94%Delivered
67%Opened
7.5%Converted
New Collection Launch
WhatsApp1,800 users
97%Delivered
72%Opened
5.3%Converted
Summer Sale SMS
SMS3,200 users
99%Delivered
β€”Opened
4.1%Converted

Personalise every single touchpoint.

Customise engagement based on product views, purchases, and customer responses β€” with different messages, discount codes, and pop-ups. Track delivery, opens, and conversions for every send to learn what resonates.