Best for: Shopify and Odoo brands in Egypt and the Gulf that want WhatsApp, SMS and email in the same order-driven flows.
Built for commerce in the region. Flows start on Shopify events such as an abandoned checkout or a delivery, and every order is attributed to the flow that sent it. Across 11 brands, abandoned-cart flows converted between 8.8% and 29.2% of the customers they reached.
- Shopify
- Native. Orders, checkouts, customers and stock, live the same day you connect.
- Cash on delivery
- Order confirmation filters fake cash-on-delivery orders. Any flow can target a payment method Shopify records.
- SMS and email
- Email on every plan. SMS built in for Egypt and available on request in the UAE; for Saudi sender IDs, ask us.
- Arabic
- Arabic templates and Arabic SMS counted at 70 characters a segment. The app interface is English.
- Price
- Free for up to 50,000 contacts and 10,000 emails a month. WhatsApp from Spark at $49 a month.
Watch for: Gulf SMS is not self-serve yet, and there is no Salla integration.
Best for: Shopify brands that sell and support on WhatsApp all day, with a shared inbox and catalogue checkout.
A WhatsApp CRM built around Shopify: broadcasts to Shopify segments, cart recovery flows, a WhatsApp catalogue synced from the store and a multi-agent inbox. Rated 4.9 from 462 reviews on the Shopify App Store.
- Shopify
- Native app. Catalogue, segments and order notifications come from Shopify.
- Cash on delivery
- COD verification is among the features on its Shopify App Store listing.
- SMS and email
- The listing names WhatsApp, Instagram and Facebook Messenger. We found no SMS or email channel.
- Arabic
- The app listing is in English. It lists real-time message translation.
- Price
- Starter $49.99 a month plus $0.015 a conversation; Plus $79.99; Elite $139.99; Max $499.99. Meta’s message rates on top.
Watch for: Add-ons add up: Instagram $9.99 a month, custom flows $5.99 per flow a month, AI bots from $24.99 a month per bot.
Best for: Teams that live in a shared WhatsApp inbox and want chatbots and AI agents across WhatsApp, Instagram and web chat.
A WhatsApp-first platform on the official API, with a team inbox, broadcasts, chatbots and AI agents, and a Shopify cash-on-delivery flow of its own.
- Shopify
- Native, as a $4.99 a month add-on.
- Cash on delivery
- Its Shopify app sends confirm or cancel messages for COD orders, with follow-ups and order tags.
- SMS and email
- SMS only through your own Twilio account, on the Business plan. Email is not among its channels.
- Arabic
- Arabic is a supported WhatsApp template language. The interface comes in English, Chinese, Spanish and Portuguese.
- Price
- Growth $59, Pro $119, Business $279 a month billed yearly, as shown in Egypt. WhatsApp messages billed on top.
Watch for: Wati shows different prices by region; its Arabic pricing page listed higher plan prices on the same day.
Best for: Shopify brands where email is the main channel and WhatsApp is a second one.
The strongest email platform on Shopify, with a native WhatsApp channel for two-way messages, campaigns and flows, billed per message from prepaid credit.
- Shopify
- Official app, rated 4.7 from 3,372 reviews.
- Cash on delivery
- We found no cash-on-delivery confirmation feature on its pages.
- SMS and email
- Email is the core product. SMS covers North America, Europe and Australia; no Gulf country or Egypt is on the list.
- Arabic
- Eleven interface languages, none of them Arabic. Paid accounts can machine-translate content into Arabic.
- Price
- Free up to 250 active profiles. Email from $20 a month. WhatsApp from prepaid messaging credit.
Watch for: Customer data is stored in the US, and SMS will not reach Gulf or Egyptian numbers.
Best for: Sales and support teams handling many chat channels, where Shopify is one data source among several.
A conversation platform for WhatsApp, Instagram, Messenger, web chat and more, with workflows, broadcasts and AI agents. Priced by monthly active contacts, the people you actually message.
- Shopify
- Through Zapier: its own guide syncs contacts and order status between Shopify and respond.io with Zaps.
- Cash on delivery
- We found no cash-on-delivery feature on its pricing page or Shopify guide.
- SMS and email
- SMS by connecting your own provider, such as Twilio, Vonage or Telnyx. Email by connecting your own SMTP server.
- Arabic
- Its website is available in Arabic among thirteen languages.
- Price
- Starter $79, Growth $159, Advanced $279 a month billed yearly. Broadcasts and workflows start on Growth. WhatsApp fees are not included.
Watch for: Broadcasts and automation are not on Starter, and Shopify needs a paid Zapier plan for multi-step Zaps.
Best for: Low-cost WhatsApp and Instagram automation, especially for brands with customers in India.
A WhatsApp and Instagram tool owned by Jio Haptik, with campaigns, a shared inbox, chatbots, catalogues and a Shopify app with cart and winback flows.
- Shopify
- Native app, rated 4.2 from 230 reviews, $21 to $99 a month through Shopify.
- Cash on delivery
- Its listed payment integrations are Razorpay, PayU, Stripe, WhatsApp Pay, Duitku and Xendit. We found no COD feature.
- SMS and email
- SMS only as a fallback, and only for Indian businesses. Email is not among its channels.
- Arabic
- The Shopify App Store lists the app in English only.
- Price
- Growth $55 and Advanced $69 a month plus taxes. Its pricing page says prices apply to Indian numbers.
Watch for: Built around Indian businesses; check the rate for your own market.
Best for: Larger organisations in Saudi Arabia that want SMS, WhatsApp, voice and email under one enterprise contract.
A Saudi-founded communications platform since 2006, with offices in Riyadh, Dubai and Cairo and a long record with Saudi SMS regulation.
- Shopify
- A Shopify connector in Flow Studio, its journey builder, which sits in the custom Intelligence tier.
- Cash on delivery
- We found no cash-on-delivery feature on its pages.
- SMS and email
- SMS is a core channel, with documented Saudi sender ID registration. Email from the Connect plan.
- Arabic
- Saudi-founded, with offices across the region.
- Price
- Connect $499 a month for 10,000 messages across channels; Engagement $999; Intelligence by quote.
Watch for: The journey builder and segments are in the quote-only tier, and accounts open through sales.