Confirm cash-on-delivery orders
Confirm cash-on-delivery ordersConfirm every cash-on-delivery order.
Dome builds the WhatsApp order confirmation flow that cuts failed cash-on-delivery deliveries, in Arabic and English, and tracks what it earns.
What Dome does
- Checks how many of your orders are cash on delivery.
- Builds the confirmation with confirm, change and cancel buttons.
- Routes cancellations into a save flow instead of losing them.
An order confirmation flow messages the customer on WhatsApp right after checkout so they can confirm, change or cancel before the courier leaves. For brands with a large share of cash-on-delivery orders, Dome builds it first, in Arabic and English, and tracks what it earns.
Last reviewed
What this flow has done on Nonito.
14.1M EGP attributed, measured up to 2026-09-13.
Real results from brands on Nonito. Yours depend on your product and pricing, so read this as a range, not a forecast. Figures in EGP.
The flow Dome builds.
A WhatsApp message the moment an order is placed, asking the customer to confirm it before you pack anything.
An expert who asks first.
Dome uses the same tools and checks as the console. Your customers only hear from you when a person says so.
- Every create, edit, switch-on or send waits for your click.
- New flows are saved switched off.
- Each brand runs on its own isolated agent and key.
- Every run and approval is logged.
Frequently asked questions
Why confirm cash-on-delivery orders on WhatsApp?
Because a refused delivery costs shipping both ways. A confirmation before dispatch catches wrong addresses and changed minds while they are still cheap to fix.
Is an order confirmation a marketing message?
No. It is a utility message about an order the customer just placed, so Dome keeps offers and promotions out of it.
More of what Dome does.
Hire your growth marketing expert.
Connect your store and Dome writes your brand file and first insights. Or book a call and we will set it up with you.