Spot customers about to churn
Spot customers about to churnSee churn coming, without a data team.
Dome flags customers who are drifting from their usual purchase cycle, before they are lost, and tells you which group to act on first.
What Dome does
- Tracks every customer’s gap against their own purchase cycle.
- Shows how many moved into cooling and at risk this week.
- Points to the group worth acting on first, and builds the flow.
Churn prediction for a commerce brand means spotting customers who are drifting from their normal buying rhythm before they stop for good. Dome compares each customer’s time since their last order with their usual cycle, moves them from repeat to cooling to at risk, and tells you which group to act on first.
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An expert who asks first.
Dome uses the same tools and checks as the console. Your customers only hear from you when a person says so.
- Every create, edit, switch-on or send waits for your click.
- New flows are saved switched off.
- Each brand runs on its own isolated agent and key.
- Every run and approval is logged.
Frequently asked questions
How do you predict customer churn in ecommerce?
Compare how long it has been since a customer’s last order with how often they normally buy. A customer two cycles late is far more likely to be lost than one a few days late, which is the signal Dome uses.
Do I need a data team to use this?
No. The stages are computed from your connected store every night, and Dome explains them in plain words.
More of what Dome does.
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