Catch bad reviews the same day
Catch bad reviews the same dayHear what customers say, the same day.
Dome reads WhatsApp messages, voice notes, reviews and feedback, alerts you to a bad review the same day, and turns what customers keep saying into weekly insights.
What Dome does
- Tags messages and reviews by theme and sentiment.
- Alerts you to a bad review while a reply is still possible.
- Turns rising complaints into a weekly insight with quotes.
Dome reads every WhatsApp message, voice note, review and feedback reply, tags it by theme such as delivery, sizing or price, and alerts the owner to a bad review or an urgent unhappy message the same day. Themes that keep growing become weekly insights.
Last reviewed
What this flow has done on Nonito.
1.2M EGP attributed, measured up to 2026-09-13. This flow is run for the reviews and the reply rate, not the revenue. The orders it attributes are a by-product of the thank-you offer.
Real results from brands on Nonito. Yours depend on your product and pricing, so read this as a range, not a forecast. Figures in EGP.
The flow Dome builds.
A few hours after delivery, one tap to rate the order. Good ratings go to your storefront, poor ones go to a person.
An expert who asks first.
Dome uses the same tools and checks as the console. Your customers only hear from you when a person says so.
- Every create, edit, switch-on or send waits for your click.
- New flows are saved switched off.
- Each brand runs on its own isolated agent and key.
- Every run and approval is logged.
Frequently asked questions
Which customer messages does Dome read?
WhatsApp replies and voice notes, review and feedback answers collected by your flows. Quotes he shows you are anonymised.
Why does the time of an alert matter on WhatsApp?
Because a free-form WhatsApp reply is only possible within 24 hours of the customer’s last message, so Dome shows how long you have left to answer.
More of what Dome does.
Hire your growth marketing expert.
Connect your store and Dome writes your brand file and first insights. Or book a call and we will set it up with you.